Get in touch
Contact Us
Questions about gear, service bookings, or just want to talk tone? We're here for it.
Find Us
Address
4/39 Central Coast Hwy
West Gosford NSW 2250
Phone
Hours
Mon–Fri: 9am – 5:30pm
Sat: 9am – 4pm
Sun: Closed
Send a Message
Common Questions
Can you order something that isn't on the website?
Often, yes. We work with a wide range of distributors, so if you can't see what you're after, send us the brand and model and we'll check availability and an estimated lead time for you.
Can I order over the phone?
Absolutely. Call us on (02) 4325 4900 and our team can help you choose the right gear, check stock, or place an order. Whatever's easiest for you.
Do you price match?
Yes. We'll match any current Australian advertised price on an identical, in-stock item from an authorised Australian retailer. Head to our Price Match page for the conditions and how to request one.
How do I know if something's in stock?
Every product page shows its current stock status. Some items are ordered in from our supplier and are marked accordingly. If anything turns out to be unavailable, we'll get in touch to talk through your options.
Do you repair or service instruments?
We do. Setups, restrings, repairs and general servicing are all part of what we do. Visit our Repairs & Servicing page or get in touch to tell us what your instrument needs.